Businesses sometimes sue over bad reviews—but truth is an absolute defense.
When Is a Review Considered Defamation?
- False Statements of Fact (not opinion)
- Proven Harm to Business (lost revenue)
Legal Protections for Reviewers
- Communications Decency Act (Section 230) – Protects platforms (not always users).
- Anti-SLAPP Laws – Dismisses frivolous lawsuits meant to silence critics.
How to Protect Yourself
- Stick to Facts
- Avoid Exaggerations
- Document Evidence
Conclusion
Honest reviews are protected—but avoid false claims.
